Every Jebwa order is authenticated, hand-packed, and shipped with tracking and insurance — dispatched within one business day from our West Coast atelier.
Dispatch window
Orders placed before 1 PM PST leave the atelier the same day. Weekend and holiday orders dispatch on the next working day.
Standard delivery
Within the contiguous United States. Every parcel is fully insured, signature-tracked, and released only to the shipping address on file.
The Journey
From our atelier to your door
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I
Order placed
Secure checkout, instant confirmation.
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II
Authenticated
Inspected against manufacturer standards.
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III
Hand-packed
Tissue, dust bag, signature Jebwa box.
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IV
In transit
Insured, tracked, fully traceable.
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V
Delivered
Signature on receipt, white-glove care.
International
Worldwide delivery, handled with care
We ship internationally on every order. Transit times vary by destination and customs processing is managed by your local authority. Import duties, taxes, and customs fees are determined by the destination country and remain the responsibility of the recipient — Jebwa is unable to prepay or refund these charges.
Good to know
Customs & duties
International parcels may be held briefly by customs. Any duties or import taxes assessed by the destination country are payable by the recipient.
Delayed or lost parcels
A parcel is considered lost after 15 business days in the US postal system, or 21 business days internationally. We’ll open an investigation and keep you updated throughout.
Address accuracy
Please double-check your shipping address at checkout. Parcels returned to us because of an incomplete or incorrect address will incur a re-delivery fee.